Use one of the following internet browsers on your laptop/desktop computer or phone.
- Google Chrome
- Mozilla Firefox
The best equipment is:
- A computer, tablet, or phone (no applications or software to download),
- With an external or integrated webcam,
- And an external or integrated microphone.
Tips for the best connection:
- Have at least a bandwidth of 10 MBPS OR an Ethernet cable over WiFi
- Shut down all background applications
How do I join our session?
From the client portal or using a URL provided to you.
Allow Camera and Microphone Access
This is a critical step! Otherwise, your provider will not be able to see or hear you in the session.
Will sessions be recorded?
No, the application does not have a feature for recording audio and/or video for your privacy.